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Refer to installation guide for downloading & installing instructions by using mobile browser .
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1. What is Micro M2M?
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Micro M2M is a text messaging service aimed at providing a cheaper alternative to SMS along with a lot of additional features. You can back up your important, valuable contacts and messages with Micro M2M.
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2. How does it work?
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You need a Mobile Phone, which has an Internet connection (GPRS). The Micro M2M client is installed on each user’s mobile phone. The user logs onto Micro M2M using an Internet connection (GPRS). Messages are sent using the GPRS connection and are instantly delivered to the recipient.
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5. When I try to register, I see four types of registration. Which one should I choose? What does MLL mean?
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MLL stands for ‘Micro Lifeline’, an excellent communications portal brought to you by Micro Technologies (I) Ltd. Click here for more information on MLL.
Micro M2M registration can be done in 2 basic ways. Either by buying a Micro M2M Pre-paid card or by purchasing a Micro M2M License pack online. If you already possess a Valid Micro M2M Prepaid-Card, you should select Prepaid Registration. However, if you are a MLL User, we highly recommend that you choose the MLL-Prepaid registration procedure. If you do not have a Micro M2M Prepaid card, you can buy a Micro M2M License pack by Choosing Online-Registration. However again, if you are a MLL User, please choose MLL-Online registration.
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7. Do MLL users get anything extra with Micro M2M?
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Users, who are registered with MLL, need not fill up the complete registration form of Micro M2M. A registration form asking minimal details, which are specific to Micro M2M, is presented to such users. Additionally, when the registration is complete, all your MLL contacts are copied to you Micro M2M account.
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8. On the website, When I log out, I get a message asking if I want to BLOCK my account? What does that mean?
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You can Optionally Block your account. If your
account is Blocked, no one would be able to use our account on the website. This
is just a security measure taken by us, and is very important especially if you
are the installer (i.e. if you purchased the Micro M2M License). To unblock
your account, you need to send a SMS M2M xxxxx OPEN to 91-9870299520. You
can similarly Block your account using your mobile phone. Send M2M xxxxx BLOCK to 91-9870299520.For 5 digit (xxxxx) keyword, check Options > Edit profile
IMPORTANT:
The SMS should be sent using your mobile phone only. Sending an SMS using any
number, other than the one you have provided in your registration information,
will fail to unblock your account.
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12. What are message templates? How can I add more templates on my mobile phone?
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It is a good idea to store messages, which you might send frequently.
This saves you time that you might, otherwise, spend on typing the whole
message. The Micro M2M Client comes with a set of pre-loaded message templates,
which are some of the most frequently used. You can also create your own
message templates. To create a message template, you need to navigate to the
message template screen, do this by selecting, Options > Message
Templates. Now, on the message template screen you can add new
templates by selecting Options > Add. You can also
update/delete a message template with a similar procedure.
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14. How do I add/remove M2Mcontacts?
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If you have purchased the Micro M2M License, you
have the privilege to add/remove M2Mcontacts. It means that you get to decide
who stays in your circle. To add or remove a M2Mcontact, you need to logon to
our website. Once you are in, Click on Address book. The page
shows you a list of all contacts that you have, including your M2MContacts.The
contacts, which are ‘checked’, are your M2MContacts. Simply check the ones you
want to add, and uncheck the ones you want to remove. Once you
are done, click Save changes. However, if you want to add a
person, as an M2Mcontact, who does not exist in your address book, you need to
click Add M2M Contact and provide necessary details.
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15. How do I add/edit/delete the Contacts in my address book?
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You need to logon to the website and click on Address
book. To add a new contact in your address book, click on Add New.
To Edit contact details, simply click on the contact. To delete a
contact, ‘check’ the ones you want to delete and click Delete Selected.
IMPORTANT:
Please make sure you ‘uncheck’ your M2Mcontacts, unless you wish to delete them
as well, as they are selected by-default. Deleting an individual, who is a
M2Mcontact, from address book will lead to termination of the deleted user’s
account. The deleted user will be denied access to all Micro M2M services.
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16. How do i send messages to my online contacts from website?
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You can view only your MicroM2M contacts if you wish to. For this you have go to Addressbook > View Contacts
Hre only he MicroM2M contacts are listed down with their complete details.Details like, Current Location, Status (Online / Offline)
, email Id and Mobile Number. If any of the contacts are online, you can send them messages through web.
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19. On the website, When I log out, I get a message asking if I want to BLOCK my account? What does that mean?
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You can Optionally Block your account. If your
account is Blocked, no one would be able to use our account on the website. This
is just a security measure taken by us, and is very important especially if you
are the installer (i.e. if you purchased the Micro M2M License). To unblock
your account, you need to send a SMS M2M xxxxx OPEN to 91-9870299520. You
can similarly Block your account using your mobile phone. Send M2M xxxxx BLOCK to 91-9870299520.For 5 digit (xxxxx) keyword, check Options > Edit profile
IMPORTANT:
The SMS should be sent using your mobile phone only. Sending an SMS using any
number, other than the one you have provided in your registration information,
will fail to unblock your account.
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21. How do the MicroM2M keep track of your own location?
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MicroM2M helps you to keep a track of your own location. Log on to the MicroM2M website, Options > My Location
Here you get the details of your whereabouts (location, date, time). You can also select the start & end date, to view the location details in a particular duration of dates.
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22. Will MicroM2M can keep track of all contacts in my MicroM2M circle?
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Yes, MicroM2M users can also keep a track of the location of all other contacts in your MicroM2M circle. On website, Options > Location Details
Here you can get the details (location, date, time) of all contacts or a particular contact. You have to select the contact whose details you want to view or select 'All',
if you want to view details of all contacts in your MicroM2M circle.
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23. What is Login History in Options?
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MicroM2M website also maintains a history of the user's login details.It maintains the details (date, time, computer IP)
of when user logged in & logged out of his web account.
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24. What is Remote outbox?
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The MicroM2M registered user can set instataneous messages which could be defined from user's website to contacts available
in MicroM2M Address book or to any other unregistered recipients and those messages will be sent from that user's mobile.
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25. What is Find Location?
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The MicroM2M allows to query the current location of the contacts.To get the current location,you need to send
SMS FIND to the person's mobile no.
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26. What is Recycle Bin?
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Recycle bin stores all the deleted entries from the Address book. The user may wish to restore the entries; in this case,
he can click the Recycle Bin & restore all the deleted entries.
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